Computers in Libraries REMOTE SERVICES: Challenges and Opportunities That CRM Can Help Resolve.
Type
Publication
Authors
Category
Project
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Publication Year
2023
Volume
43
Subject
GENERAL
Series Name
Abstract
The article presents the discussion on medical libraries transformed into wholly virtual operations. Topics include library rapidly building a detailed patron contact database, centralizing multichannel patron communications; and providing greater operational transparency, and building stronger relationships across the diverse healthcare patron base.
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Biblio Notes
Trow, V. (2023). REMOTE SERVICES: Challenges and Opportunities That CRM Can Help Resolve. Computers in Libraries, 43(2), 21–24.
Number of Copies
1
